
Please feel free to Reply to this thread if you need more help. Note: Create a temporary password only as QuickBooks will ask you to change the password again when you open the company file.

Authorized user's name and email address (name is not case sensitive).

Make sure these pieces of info are correct:

(This is an ongoing issue we're working on.) In this case, you must change the country to Select Country and then manually edit the phone number and save.If you get a message that says the details you've provided didn't match, log in to your Intuit account at. The +1 automatically adds to the phone number if the United States is set as the country. Fill in the QuickBooks license number and business info used when you registered QuickBooks and then select Next.The phone number must be 10 digits with no extension at the end.If it isn't, you won't be able to reset your password. Important: The version of QuickBooks you last opened your company file with must be installed on your computer. Select your version of QuickBooks Desktop.Please use the link I provided above to reset your QuickBooks Admin password in any version of QuickBooks Desktop for Windows.

Thanks for posting in the Community, you already forgot your admin password and it has been a long time that you're unable to get into your account, I recommend using the password reset tool.
